Due to mail delivery issues, customers are reminded of payment options by phone, drop box, in person or online
The DeKalb County Tax Commissioner’s Office is aware of U.S. Postal Service mail delivery issues affecting customers and the tax office this property tax season. Property owners are reminded to consider payment methods including secure drop box or in-person service at any office location, pay-by-phone, or online payment to avoid further delays.
“The tax office was recently notified by customers that their mailed payments were being returned by the U.S. Postal Service as undeliverable,” said Tax Commissioner Irvin Johnson. “Tax bills are also being returned to this office as undeliverable and the issue, which is actively being researched, is related to a U.S. Postal Service mail sorting error.”
Customers are reminded that payment deadlines are Oct. 2 for the first installment and Nov. 15 for the second installment. If paying the full amount in one payment, it must be paid in full by Oct. 2. Payments not received by the due dates are subject to late fees.
Failure to receive a bill does not relieve the owner of the responsibility to pay taxes due. Taxpayers should contact the office for assistance or access their tax bill online at DeKalbTax.org. City of Atlanta/DeKalb tax bills will be mailed beginning Sept. 15.
Property tax payment method reminders:
- Online: https://dekalbtax.org/property-information. Credit/debit card payments are accepted; processing fees apply. There is no service fee for paying by e-Check.
- Pay-by-phone: Call 770-336-7500, Monday–Friday, 8 a.m.–5 p.m. Payment does not apply to prior year, delinquent payments. Credit/debit card payments are accepted; processing fees apply.
- Drop box: 24-hour drop box available at all three office locations. Payment must be placed in the box by the due date; cash is not accepted.
- In person: Central Office located at 4380 Memorial Drive, Decatur, GA 30032; North Office located at 3653 Clairmont Road, Chamblee, GA 30341; South Office located at 2801 Candler Road, Suite 66, Decatur, GA 30034 (South DeKalb Mall).
This year, City of Tucker property owners will receive a one-time supplemental bill to collect for services taken over by the city as of July 1, 2023. This bill is separate from the county property tax bill.
City of Brookhaven property owners will receive a one-time supplemental tax bill for an adjustment to the city’s stormwater rate as approved by the mayor and council.