Can I make a payment for any type of property?
Unfortunately, at this time on our website we are only able to accept payments for Real Estate (RE) and Personal Property (PP) accounts. If you would like to make a payment for a Mobile Home, Public Utility, Heavy Equipment, or other account, we will require you to mail in your payment or pay in person at one of our offices. Motor vehicle payments are accepted through the Georgia Department of Revenue's site.
Can I use a credit card?
Yes, you may. However, the charges for processing credit card transactions are based upon a percentage of the total amount of payment. Payments are accepted via VISA, MasterCard, American Express, and Discover, but a 2.29% transaction fee will be added to the payment. There is no charge for using a check online. Debit cards will be treated as a credit card on our website; but in our offices there is a fee of $1.50 for debit card use.
Can I pay for more than 1 property at a time?
Yes, our website can now accept one payment for multiple properties. Just choose the first property you would like to make a payment for, then click the PAY NOW feature. The next page provides a “Pay Another” option underneath the existing property. You can pay taxes for up to five properties at one time.
Do I have to pay the full installment amount?
No, you can make partial payments as needed. Once you choose the PAY NOW option, the next screen has a “Payment Amount” column. In that box, you may change the amount of money you want to pay at that time. But please be aware that any portion of the taxes that remain unpaid at the deadline will incur late penalties.
Can I pay my property taxes in installments?
Yes, payments on your property can be paid in installments. The county provides a specified amount for two installments in the payment boxes. Be sure to check the box next to the installment that you are paying before entering the amount. Installment one will always be paid before installment two, despite which box you choose.
What if I did not receive my property tax bill?
In accordance with State law, tax bills are mailed to both the Owner of Record as of January 1st of the tax year. Bills are also mailed to the current owner, if different. Failure to receive a bill does not relieve the responsibility of paying taxes due.
It is the property owner's responsibility to update our records with current mailing address information.
How do I know that my payment was made?
After completing the payment process, a confirmation page with a corresponding confirmation number will be displayed. You are encouraged to print this page for your records. Additionally, we'll send you the same information by e-mail within one hour of your transaction.
What is the confirmation number?
Your personal confirmation number is very important. You will need the confirmation number to access Payment Tracker, which follows your property tax payment process. After making a payment, your confirmation number appears on the final screen. You will also receive the confirmation number by e-mail within an hour. For your records, we suggest you print one or both of these pages containing the confirmation number.
Is there a certain time when I can't pay my taxes online?
We are able to accept payments for prior year tax between January and July only. Current year taxes are available for online payments once the bills are mailed in August through December. Any overage of funds will be applied to prior year taxes, if any, or refunded. Please be aware that our site will be down for maintenance every week between 8 p.m. Saturday until 8 a.m. Sunday (EST). Additionally, the system may be shut down after the deadlines, while late fees are loaded.
Why is my e-mail address required on the payment page?
We use e-mail to give you a final confirmation of your payment or to let you know if there was a problem processing your payment. We will not sell or distribute your e-mail information to outside parties. If you don't wish to receive e-mail outside of confirmation messages, uncheck the box provided on the form.
What happens if my check is returned?
Should we receive notification from the bank that your payment has been returned for insufficient funds, we charge the additional fee of 5% of the check amount, with a minimum charge of $42.00, to the account. You will also not be eligible to pay on our website for the outstanding taxes.