404-298-4000DECATUR, Ga. – The DeKalb County tax commissioner’s office located at 4380 Memorial Drive in Decatur will have extended hours for property tax customers now through Nov. 15 from 8 a.m. until 6 p.m., Monday through Friday. All tax office locations are closed Nov. 11 in observance of Veterans Day.
“Each year we see an influx of walk-in customers as the payment deadline approaches. Many are unaware of alternative payment systems we have in place to save time and resources,” said Johnson. “I highly encourage taxpayers to review their options and consider online payment, pay-by-phone and secure drop box options to avoid long lines and wait times.”
Acceptable forms of payment include credit or debit card, cash, check, money order, or e-check. There is no fee for paying by e-check online or over the phone; however, transaction fees apply for credit and debit card payments. If making a payment by drop box, cash is not accepted.
Customers paying their property tax bills at the Memorial Dr. office location will temporarily use the UGA Extension office entrance at the front of the building Nov. 7 – 15. Seniors and customers with disabilities or a disability parking placard may still check-in at the property tax side entrance from Northern Avenue.
Payments can also be made in person at the Clairmont Road and South DeKalb Mall satellite office locations from 8 a.m. – 4:30 p.m.
County bills were mailed in mid-August with installments due by the Sept. 30 and Nov. 15 deadlines. Bills for City of Atlanta properties in DeKalb were mailed Sept. 15 and are due Nov. 15.
Payments made in the office, by phone or online are posted the same day. Once received, E-checks are posted within four business days and mailed payments may take up to 10 business days to post. All payments must be made by the due date to avoid late fees.
Due to ongoing USPS mail delivery issues, taxpayers may experience delays. Before cancelling a payment, taxpayers should contact the tax office with payment concerns to avoid NSF and/or late fees.
Payment methods for current and prior year taxes:
- ONLINE: Visit publicaccess.dekalbtax.org. Credit/debit card payments are accepted; processing fees apply. There is no service fee for paying by e-check.
- PAY-BY-PHONE: Call 770-336-7500, Monday–Friday, 8 a.m. – 5 p.m. Credit and debit card payments are accepted; processing fees apply. There is no service fee for paying by e-check.
- DROP BOX: Secure drop box available at all three office locations. Payment must be placed in the box by the due date; cash is not accepted.
- IN PERSON: Offices located at 4380 Memorial Dr., Decatur, GA 30032; 3653 Clairmont Rd., Chamblee, GA 30341; South DeKalb Mall at 2801 Candler Rd., Suite 66, Decatur, GA 30034.
- MAIL: Must be postmarked by the USPS by the due date to avoid late fees; metered or kiosk postage dates are not accepted as proof of timely payment. Please consider alternative payment methods due to ongoing mail delivery issues.
For more information about the Tax Commissioner’s office, please visit www.dekalbtax.org or call 404-298-4000 for assistance. For updates from the tax office, follow @dekalbtaxga on Facebook, X (Twitter), and LinkedIn.
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