Vehicle owners encouraged to complete transactions, renew early to avoid delays
DECATUR, Ga. – Beginning Thursday, Dec. 30 at 7 p.m., the Georgia Department of Revenue (DOR) will upgrade its Driver Record and Integrated Vehicle Enterprise System (DRIVES). During the upgrade, the processing of vehicle registrations and titling services, including e-Services and tag renewal kiosks, will be unavailable from Thursday, Dec. 30, 2021 at 7 p.m. through Monday, Jan. 3, 2022. All vehicle owners with expiration dates in late December and early January are encouraged to renew before Dec. 30 to avoid delays.
What to Expect: Thursday, Dec. 30, 2021 through Jan. 3, 2022:
- The tax office and the Georgia Department of Revenue Motor Vehicle Division will be unable to process transactions.
- All online motor vehicle related services, including online tag renewal services, will be unavailable.
- Motor Vehicle Self Service Kiosks will be unavailable.
How will this impact Georgia motor vehicle owners and drivers?
- Customers and dealers seeking services should complete their business at a county tag office prior to Thursday, Dec. 30, 2021 at 1 p.m.
- Dealers will be able to initiate electronic title and registration (ETR) transactions and issue emergency temporary operating permits (TOPs) over New Year’s weekend.
- Law enforcement will still have access to motor vehicle records.
Please note the DeKalb County Tax Commissioner’s Office operating schedule as follows:
- Thursday, Dec. 30 – offices close at 1 p.m.
- Friday, Dec. 31 – offices closed in observance of the New Year’s Day holiday.
- Monday, Jan. 3 – only property tax services are available at the office located on Memorial Drive; all other offices will be closed.